Privacy Policy
Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, Openshaw internet pharmacy.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a user’s computer or device.
Processing of your personal data
We process your personal data, which includes:
- Your care – providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS.
- Our payments – sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments.
- Management – sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.
We process your personal data in the performance of a task in the public interest, for the provision of
healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for
the confidentiality of your information. You may object to us holding your information. You may also
lodge a complaint with the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. Please ask if you want more information.
Our Data Protection Officer is Maria Drobota (GPhC number 2200376).
Retention of Information
Sharing your Information
We will not disclose your personal information to any other party other than in accordance with this
Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to a buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Links to other sites
This site may have links to other websites. These may be links to private organisations, with their
permission. Once you go to another site, you are subject to the privacy policy of the new site. It is
always a good idea to read the Privacy Policy of any website that you visit.
Information Protection
For site security purposes and to ensure that this service remains available to all users, this computer
system employs software programs to monitor network traffic to identify unauthorised attempts to
upload or change information, or otherwise cause damage. If such monitoring reveals evidence of
possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement
officials.
Your individual rights
Under the GDPR your rights are as follows:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- The right not to be subject to automated decision-making including profiling.
We handle subject access requests in accordance with the GDPR.
Your right to view your health record
You will need to give adequate information in order for pharmacy staff to identify you (for example, full
name, address and date of birth). You will be required to provide ID, for example a passport, full
driving licence or credit/debit card before any information is released to you.
If you think any information we hold on you is inaccurate or incorrect, please let us know.
You may object to us holding your information.
You may lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF.
Internet Cookies
Our website uses cookies.
We will ask you to consent to our use of cookies in accordance with the terms of this policy when you
visit our website. In using our website and agreeing to this policy you are consenting to the use of
cookies in accordance with the terms of this policy.
Here is how we handle information about your visit to our website.
We automatically collect and store information like the following concerning your visit.
- The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain).
- Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website.
- The type of browser and operating system used to access our site.
- The date and time you access our site.
- The pages you visit; and
- If you linked to our website from another website, the address of that website.
We use this information to help us make our site more useful to visitors – to learn about the number of
visitors to our site and the types of technology our visitors use.
N.B. This is the standard information that is available to all website owners via their webserver logs.
Complaints and Further Information
If you need to contact us in relation with any concerns, complaints, or any aspect of the use of this
website and associated websites please contact us via e-mail: info@openshawinternetpharmacy.co.uk